Refund policy

At Gentle & Jittery Parenting Club, we know not everything goes perfectly. (Parenting. Coffee. Shipping errors.) But we do believe in making things right.

We offer refunds if:

• You received the wrong item (oops—we’re human too)
• Your item arrived damaged or defective

We’ll gladly help with a refund—just reach out within 30 days of purchase.

Email us at support@gentleandjittery.com with your order number and a quick description. No stress, no over-explaining.

We may update this policy as we grow, but our goal stays the same: keep things fair, simple, and kind.

For best results (and long-lasting softness), follow the care instructions included with your item.